You need more than a credit report to screen rental applicants

Don’t focus on credit reports alone Too many landlords are fixated on credit scores and credit reports when considering rental applicants. Landlords often call TenantMagic and will ask me what  is the minimum credit score they should use to accept and applicant? That is not the right question. Credit reports only provide a small portion […]

Our secret to good customer service? We answer the phone!

One Sunday morning I got a call from a landlord that was interested in finding out more about TenantMagic www.tenantmagic.net.  Toward the end of our conversation she asked “Why should I use TenantMagic? There are so many companies like yours out there. ”  I simply replied “We answer the phone on Sunday morning.”  That landlord […]

My Last Tenant Was a Bank Robber

Over the past few months I have been getting a number calls from new landlords looking for tenant screening and asking about TenantMagic’s online rental application and background screening program. Many times they relate stories to me about not doing backgrounds checks on their previous tenants and the predictable bad consequences. One landlord told me […]